Inmate canteen customer service phone number.

Inmate canteen customer service phone number We asked detainees how having access to Pay Tel’s technology and platform have impacted their lives 3. See the Inmate Rulebook for additional information on sending mail to inmates. Phone Time Tiger Correctional does not provide telephone services nor knows the process to obtain phone time at each facility. com for assistance. Our Stellar Customer Service Process: Call our general customer service number: 866-320-4200 If the issue is unsolved, you will be forwarded to Ed Bierer or our Application Specialist on call. Alternative to Union Supply. Accounts & Canteen Contact an Inmate Advance Pay accounts allow you to prepay for collect calls from an inmate to your phone number using the deposited funds Phone: You may call ICSolutions customer service using this toll-free number 1(888)506-8407. TouchPayDirect. The public may call Synergy customer service for assistance in blocking or unblocking their phone number. Verify your cell phone number is entered correctly. This is non-negotiable. mn. Comforting essentials for incarcerated loved ones, facility-approved. Stay organized with investigative folders Jail staff can: Blacklist inmates, housing units Shop Jack L Marcus for inmate care packages. Apr 18, 2025 · Phone Accounts. Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL In August 2020, the personal information of thousands of Telmate users was exposed and accessed by unknown attackers. 24/7 Access on any Internet capable device. Hours: Monday - Friday: 6am - 6pm Saturday: 9am - 1pm (PST) Call: (775) 393-4000 Fax: (707) 261-4020 Email: [email protected] 3. 5) On the next page, you will enter the Resident’s Last name or ID Number and click ‘Search’ 6) Select the resident from the drop down list. Add funds to a phone number or inmate phone account to stay connected with your loved one or friend by visiting ncic. A, click here. This included names, contact information, driver’s license numbers, passport numbers, Social Security numbers, payment card and financial account information, personal messages, and grievance forms. We provide name brand products along with private labeled products in order to give your clients options at different price points. index. Also, you can email ICCSupport@tkc32m. Services In Person – by Western Union Agent Locations Family and friends can set up a Prepaid Collect account in two ways: Online. Itasca County | 123 NE 4th Street | Grand Rapids, MN 55744 | Phone: 218-327-7363 | Toll Free: 800-422-0312 Report website problems to helpdesk@co. Sending Money to an Inmate. All refunds for canteen orders go to the inmate’s account. 1884 to speak with a bilingual (English and Spanish) customer service representative. Address: Keefe Commissary Network L. Performance: Our system works. The fastest way to send money to an inmate is by using a credit or debit card to complete an online payment through JPay. For additional information about Canteen, please contact the customer service team at DOC_CCI_CANTEEN@state. shop. inmate canteen. You can setup your pre-pay phone account online by visiting the GTL ConnectNetwork website here, or over the phone by calling 1-800-483-8314 or 1-866-230-7761. · Visit accesscatalog. 706. com or call us at +1-800-236-2611(8:00AM to 5:00PM CST) Customer Care: 1-866-713-4761 Phone Calls & Messages; Each photo uploaded can only be shared with a single inmate. For cash deposits, there is a $1. Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen. com, or by calling toll-free 855-836-3364 Inmate Canteen Customer Service - email them at Phone: (507) 304-4830. Thank you for your patience through this time. SUNDAY' | translate}}: {{hours. ; Telephone. Call JPay at 1 (800) 574-5729 to make payments over the phone at any time. NOTE: All transactions with Inmate Canteen are between the customer and Inmate Canteen. You may contact Lattice’s Customer Service Center at 888-843-1972, use Lattice’s secure website or Lattice accepts money orders mailed to: Lattice Incorporated P. Family and friends may also choose to create a phone account. Please make sure you verify the correct resident has been selected. If you prefer to contact us by phone, please call our Customer Care Center at 1-727-349-1561. KCN will build weather-sheltered pavilions for the inmates across the State over the next few years. Box 536 Collingswood, NJ 08108. Inmate PIN Debit Prepaid Phone Accounts: Washington DOC 24/7 Automated System: 866-669-9975. itasca. Mail: If you want to purchase prepaid phone services for a Prepaid Account using a check or money order, please mail to: ICSolutions Attn: Customer Service Department/Prepaid Account 2200 Danbury Street San Antonio, TX 78217 Note: Inmate Canteen does not have a customer service phone number. com Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen. The inmate will have access to edit the order before it is delivered. A link to the department's canteen policy, Administrative Regulation 200-11, may be found on the department policies page. You can also live chat with a customer service representative during regular business hours—Monday-Friday, 8:30 a. Also, you can deposit cash only into a Kiosk in the jail lobby. The inmate can call you using credits or money that you or someone else purchases from the jail’s inmate phone service. Inmate Canteen has a selection of hundreds of items available to purchase for inmates in Carroll County. 30 per megabyte (MB). 00 fee. Add electronic notes directly to calls. Select a facility by simply clicking one of the states below. SecurTel provides inmate calling services to inmate families and friends. Learn more about KCN’s KeepTrak Software. NEW, monthly inmate ordering. Keep in touch in ways that make your life easier and their life better! Inmate mail will only be accepted via the U. *When mailing a money order or cashier’s check, send it an envelope by itself. NCIC Correctional Services include Inmate Calling, Inmate Video Visits, Inmate Messaging, and rehabilitation courses. The inmate can call you ‘collect’ if your phone service accepts collect calls. The system automatically deposits the money directly into the inmate's account. com through e-mail? How do I get additional information? Check the FAQ page for more answers. icaregifts. Corresponding with an Inmate If you attempted to put money on an inmate's account multiple times due to errors, there may be a "hold" placed on those funds on your credit/debit card acccount. Oregon Customers. FAQ Cidnet is a comprehensive system that connects users with their incarcerated loved ones. 50 or 10% of the deposit amount, whichever is greater. Premier. Inmates can choose from popular name-brand items, and supplemental food items. This may include services such as phone calls, eMessaging stamps, tablet media (games, music, and movies) as well as Video Connect sessions. Louis, Missouri 63132 Bringing Families and Friends Together. NOTE: Mobile County Metro Jail Facility may only allow online deposits for local commissary purchasing. 1. Refund Inquiry Contact Form Please contact our Customer Support team through our online inquiry process. Welcome to the Touchpay Payment Portal : Fast, reliable, secure, and convenient way to make payments. We're proud to be top-rated for service and support on the Better Business Bureau! Your satisfaction is our priority, and we’re committed to providing the best possible experience. Arizona Customers. Alabama Customers. Phone —dial toll free, 866. Additional Contact If your only phone is a cell phone, a prepaid account will be the only way you can receive calls. Search by Inmate/Date/Phone Number. wav files for easy transfer. How to Send Money Online. {{'pages. Other Issues: Customer Service: 800-786-8521 | Customer Service Hours of Operation: Mon – Fri – 8 am – 7 pm (CST) See full list on jailexchange. Look for contact information such as a helpline number or email address that can assist you with resolving any concerns promptly. Make deposits , shop online, and send messages to incarcerated family and friends. R. Welcome to Synergy payment services. There is a monthly limit of $200-300 on how much inmates can spend on commissary items. A quarterly inmate package program for property items. Inmate accounts. Nov 30, 2016 · Effective November 30, 2016 Money Transfers to Inmate Banking will only be accepted: Online – by www. Create an account at: team3. To purchase items for an inmate directly, visit our CareMart site at vbsocaremart. Enter the confirmation number you received when placing your order Commissary, Video Visitation, Phone Integration, Inmate E-Mail and SMS, PictureMail plus improved employee efficiency all impact your bottom-line revenue, productivity, and morale. com or 1-866-232-1899. EST. Over the phone: Call Telmate customer service at (866) 516-0115. Turnkey Corrections provides comprehensive solutions for correctional facilities, including inmate communication, commissary services, and secure payment processing. Fax: (507) 304-4859. Download, Stream, or Listen live. Inmate Canteen TKC Supply TKC Telecom Brandon Howard, Director of Customer Service Dominick Schleper, Customer Service Manager Rachail Ostlund, Customer Service Supervisor. Set notifications by Inmate or Phone Number. You can find this information on our site by navigating to the facilities page click on the Money Transfer button under the address and phone number. By Telephone or Internet - deposits to inmate accounts can be made through . When your Friends and Family use their cell phone to receive GTL processed inmate calls and now cannot receive those calls it is likely due to the GTL caller ID number(s) (480-448-2204 or 480-409-2926) being flagged as a Spam / Robo call. The phone number is 715-690-2965. You can even set up multiple AdvancePay accounts if you have inmates in separate facilities and wish to have calls directed to different phone numbers. Inmate Canteen Customer Service can be reached at 715-690-2965, Search the inmate by last name and deposit accordingly. Customer service Jul 1, 2024 · Inmate Canteen Team 3 plays a vital role in ensuring that our basic needs are met and our daily lives run smoothly. The caller will be prompted to accept or reject the call by pressing a key on their touch tone phone. Inmate Communications Integrity. All profits generated by the Canteen Program are placed into the Canteen, Vending Machine, and Library Account to be used solely for inmate benefits. If allowed by the facility, an incarcerated individual may transfer funds from their facility trust/commissary account into a Securus Debit account via making a request through their commissary. 7. In order to deposit money you will need to know the state and facility where the inmate is located and also the inmate's id or name. This data can be utilized across various Cidnet applications, including Voice, Video, and Mail services, to maintain contact with inmates. 2. Fees listed below. Contact. Mar 4, 2024 · Should you encounter any issues while using team3. SecurTel also provides U. How do I leave a message for an inmate? You can call and leave a brief message on Inmate Voicemail by dialing 763-515-4160. 5 minutes. Need Help? If you have problems logging in please contact Customer Service at customerservice@jacklmarcus. Careers. 884. " [IV. To receive calls from one of the facilities we service, please deposit funds onto a NCIC Phone Account. S. us Automated Phone Assistance: Customers may call 1-800-729-8355 to access an Automated Customer Service IVR Phone System available in English and Spanish twenty-four hours a day. Select a location below or use our Quick Search option to find the last call an inmate attempted to your phone number. The inmate can call you using a prepaid calling card that they can purchase from the jail’s inmate commissary. If you encounter issues using the Inmate Commissary system, contact Turnkey Corrections at 715-386-5700 and leave a message; a team member will return your call in a reasonable amount of time. FAQ \ Robo Calls. Contact Us. 5527 We have always provided our clients with old fashioned customer service and cutting edge technology - from our humble Oct 22, 2024 · Money orders made out to the inmate can be mailed using the address above. Apr 25, 2024 · Customer Service. correctpay. This will allow you to submit your refund questions online and have a Customer Service Representative contact you with a resolution. 445 Ingenuity Ave Sparks, NV 89441. –5 p. In per son Nov 16, 2023 · Inmates can use funds on their inmate trust account. SmartInmate™ by Smart Communications connects family and friends with incarcerated individuals through an easy-to-use online communications system. Purchasing a Phone Card. Create Account. Learn how Inmate Canteen collects and uses your personal information, and how to contact their customer service representatives by phone or e-mail. Learn more about KCN’s Edge kiosk. Let's Get Started. When an inmate is booked into the Adult Detention Center, an inmate account is created. Email: customerservice@accesscorrections. To establish a prepaid collect call account or to buy an inmate phone cards, please visit the Reliance Telephone website. How can I Contact InmateCanteen. Phone. By calling ICS Corrections' billing agent ICSolutions at 888-506-8407. One of the main reasons why Inmate Canteen Team 3 is necessary is because they are responsible for managing and distributing essential items such as food, hygiene products, and clothing. 4. Create your free account today! Policies; Pay Invoice; Inmate Login 24/7 Automated System & Customer Support: 800-913-6097. To put money on an inmate’s vending account or to purchase canteen items for an inmate, please visit the Inmate Canteen website. Hours of Operation Administration Hours 8:00 am - 5:00 pm Monday - Friday Inmate employment with Canteen is designed to teach Inmates relevant, marketable, transferable skills such as inventory management, warehousing, production, order-fulfillment, customer service and forklift certification. Kiosks do not give change. Essex County Jail Add money using your credit or debit card online, or via telephone, or in person using cash. Call: 636-888-7004. Credit card transactions are charged a non-refundable fee of $2. Wkd}} Depositing money by phone is a convenient way for your inmate to receive money immediately. Canteen purchases are items that are not provided to inmates, such as candy, soda, snacks, haircuts, and stamps. For issues regarding inmate accounts, contact TurnKey Corrections directly at 715-690-2965 . Gaston County Sheriff’s Office 425 Dr. (If your cell phone number is not correct, click "Update Your Settings" to correct your cell phone number) Click Send Verify Code; Enter the verification code sent via SMS and click Verify Code; Once the code is verified, you will receive a page stating that the setup is complete. –11:59 p. co. EST and Saturdays, 11 a. 365-Day Customer Support. Once the account is created, funds can be deposited onto an inmate's canteen account so they are able to make phone calls, purchase vending machine items, or order food and hygiene items to be delivered on Tuesdays and Fridays. to International Inmate Call Services. Depositing money by phone is a convenient way for your inmate to receive money immediately. O. 3. It operates on a standardized data pricing model, where data is available at a uniform rate of $0. At TurnKey Corrections, our system is designed to make commissary and communication services easy for both inmates and jail staff alike. Walkenhorst's. *** Notice: All EFT transactions are subject to services fees as determined by each individual vendor. It’s simple. Footer Automated Phone IVR. . L. Please provide as much detail as you can to help us resolve your inquiry. Inmates at the facility can take funds directly from their commissary accounts to make phone calls. com or call 800-943-2189. inmatecanteen. A Telmate agent will assist you with your deposit. 713. Inmate’s ID number; Inmate’s location – or system like FBOP; Before sending any funds you should find out what online transfer companies the institution your inmate is incarcerated in uses. When is the main customer service department open? Our main corporate customer service department is open Monday through Friday 7:30am – 4:30pm EST. Simple accounting procedures, thorough training, and comprehensive service offerings makes TurnKey and our software platform, TEAM3, stand out as the best option for your facility. Visitation. com or have questions about specific functionalities, don’t hesitate to reach out to customer support. The inmate can call you using credits or money that you or someone else purchases from Inmate Canteen. Postal Service. Family members/friends need to setup an Inmate Canteen/Turnkey Corrections account. com If you need assistance, contact Kimble’s FBD/ Turnkey 706-298-4974 Inmate Emails and Messaging Inmates are able to communicate via emails and messaging. 7) Navigate to the product category you would like to order from. The "hold" has been placed on the money by your bank. COMMISSARY: All orders are placed with zero involvement of your staff. For inmates in the U. A refund can be obtained by calling customer service at 877-650-4249. 4761 Select a Facility Location. 866. You pick the items to send to the inmate and the inmate will receive them on their next canteen delivery day. 3 Easy Steps to Talk. , 10880 Lin Page Place, St. Just call 1-866-713-4761 (or 844-369-7776 for British Columbia facilities). SATURDAY' | translate}} - {{'pages. Inmates are permitted two (2) free calls daily up to 10 minutes each (local/long distance; Canada /USA). com. Reliance Telephone McDaniel Supply Company provides commissary services for detention centers, jails, and prisons in Georgia, South Carolina, North Carolina, Tennessee, and Florida. If you missed a call from (800) 943-2189, it means a detainee was trying to reach you. Martin Luther King Jr. Our service offers you a fast and secure way to deposit money into an inmate’s account using a credit or debit card by using the payment portal linked below. They can purchase items such as clothing, food, and tablet services. 3 Ways to Purchase Prepaid Phone Services. By calling our toll-free number (1-877-618-3516) and selecting option 2, you can make a deposit. Way, Gastonia, NC 28052 CALL 704-869-6800 AdvancePay – A prepaid phone account set up by family or friends to receive inmate calls; PIN Debit – An inmate phone account you can deposit funds into; Inmate Voicemail – Record secure voicemails for your inmate 24/7 General steps to send money to an inmate: Step 1: Click ‘Send Money’ at the top Step 2: Find your recipient Step 3: Click Sign Up to create an account Step 4: Put money on inmate's books Step 5: Use your Visa or Mastercard to complete KCN serves over 650,000 inmates weekly and 14 out of 17 outsourced state departments of corrections. All funds confiscated as contraband and/or abandoned will be forwarded to the Inmate Bank Office to be deposited to the canteen and library fund. 345. For issues with TouchPay contact Customer Service at 866-204-1603 *More Information. The store will not work correctly when cookies are disabled. We observe all corporate and national holidays. com and enter the confirmation number or inmate number. And because 100% customer satisfaction is always our number one priority, you can be assured that you’ll receive unmatched service and support. You can make an online deposit into an inmate’s account. Alberta App built on wavemaker c. Phone card Purchases: Phone card purchases always go to the inmates account The store will not work correctly when cookies are disabled. Our bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Just call 1 (866) 516-0115 . The phone service provider for South Carolina is GTL (Global Tel*Link) ConnectNetwork. For customer service regarding issues with Canteen or CareMart delivery, please call (757) 385-4691. zip or . Prepaid Collect services can be set up online at Available Services. m. S. C. More. ) In-facility kiosk —an Access Corrections kiosk that accepts cash, credit and debit cards in the lobby of correctional facilities is ready to process your deposit. NEW recreation-yard pavilions with vending machines. When you create an AdvancePay account, you’re creating a prepaid collect calling service that allows an inmate to call your phone number using deposited funds. How can we assist you? - Customer assistance - Canteen is the nation's leading provider of workplace food service- Vending, markets, coffee, dining, & more Get started with Canteen today - Contact sales, customer service, product ordering, & more - Canteen is the nation's leading provider of workplace food service Feb 18, 2022 · III. You may also contact Customer Service via the methods provided below. Onl ine. DO NOT leave personal information or PHONE CARD numbers on the voice mail. You will need your customer number (Lookup customer number here) and facility ID (Lookup Facility ID here) to use this IVR. TouchPay - www. Export calls into . Never send it with a letter or photos for your inmate, unless the facility allows it. · Call 1-855-329-4268 any time day or night to access our automated system. Colorado Customers. If your contact information is provided to ViaPath , and you opt-in to receiving a text and/or email reminder alert, you will receive a text and/or email of the scheduled expiration of your account no later than 30 days before the account expires. Our Support Team is available 365 days a year, answering calls in less than 30 seconds and resolving most issues within 3. This amount is subject to change so call the facility at 541-474-5140 in order to confirm the amount that cannot be exceeded. The Automated Phone System can provide a rate quote, block a phone number, and tell a customer why a number is blocked. ] Contact the Inmate Bank at (719) 269-4271 if you have questions. The inmate account holds any money brought in on their person and allows inmates to purchase additional items via a canteen. AdvancePay – A prepaid phone account set up by family or friends to receive inmate calls; PIN Debit – An inmate phone account you can deposit funds into; Inmate Voicemail – Record secure voicemails for your inmate 24/7 4) Please select the Facility the inmate is at. Instantaneous posting of transactions. Wkd}} Deposit money for an inmate. Reason Signup / Account Creation Login / Forgot Password Video Visitation Question Telephone Deposit Telephone Service Rescan Request Postal Mail Question Electronic Messaging Question Missing Mail Refund Request Account Information Update About Us. Inmates order all commissary offerings directly from the kiosks or handheld devices. We monitor our kiosks all day, every day and have strict guidelines set in place to maximize our performance. us You can make a deposit through the lobby kiosk located in the jail, on our website www. Please include the inmate’s name, facility, and contact number Live Customer Service Available 24/7. Please follow the instructions on the Inmate Canteen website. com can be used to order select food care packages for an inmate. Our bilingual operators are standing by 24 hours, 7 days a week to assist you with your deposit. tuit tdj ncn orza cxepu hjddsc hytwci qswjx zqmot viu xjqe hgrr uhgaoo ewwmq enyvf